Amazing Tech support for HP Laptop

Last week I purchased a new hp laptop loaded with Windows 7 Home Premium. The vendor offered me one year of complete warranty for any software and hardware issues. The motive behind was to remain connected with my businesses being away from office or home.

The very next day I was travelling. In fact I was going to California for some business deal. However due to bad climatic condition the airplane landed in between at a local army runway. As per the instructions of the aviation department, the journey was postponed till the weather became favorable. I was very upset, as the meeting was very crucial for me.

But there was no way out. I restarted my laptop to e-mail a file regarding the deal to the chairperson of the meeting. I was completely shocked, as I was not getting access to the file. The file was in a Microsoft Excel sheet. It was showing errors again and again whenever I tried. I called on the vendor number and the hp support number but couldn’t get access to those. I was really regretting about getting this laptop. For a short time, I shut my eyes. I whispered oh! God help me. I then called up my friend’s number. He suggested me a laptop support provider. I called up on the toll free number, and in no time I was connected to a technician. He took complete details about the laptop problem. He asked for the remote access, as I was helpless I went along him. In a short time he diagnosed the entire security settings. He told me that the file is infected with viruses and malware. He took a few minutes to remove all malicious threats from the machine and configured the firewall settings for the laptop data protection. He informed me that the problem has been fixed and that I need to restart the machine after the call. The technician introduced me with the various services of the company regarding laptop support. These included laptop driver support, antivirus support, support for operating system and many more.

As soon as the troubleshooting was over I restarted the machine. It was booting extremely fast and I was able to access the excel file without any error. I delivered the file as an e-mail attachment. I felt relaxed and as I sat on the couch I started the Windows media player with my favorite song. I don’t know when I lost consciousness and fall asleep. The next morning when I woke up, I realized that hardly 15 minutes were left for the departure of my flight.

Source: http://www.articlesfactory.com/articles/computers/amazing-tech-support-for-hp-laptop.html

Issues with Microsoft Word 2010?

Today is a bright summer morning and I have just reached my small office in the suburbs where my kids are waiting anxiously to greet me. Surprised that I keep my kids in the office? Well Well! I am referring to my 50 pets those are almost like my kids when it comes to affection and warmth that we share between us. 'Petland' is the name of my franchise store. Today, being their vaccination day, I was up early and drove straight to the office, as the Vet would be here any moment. Everything is ready. My assistant has come in too and I just have to log on to my system and open the detailed reports of their vaccination. It should not take me more than a minute to organize it… hopefully.

But hey! What's this? I just can't log on to the Microsoft Office 2010 file!! Good heavens. What is wrong with the system now? Anne, my assistant, had reminded me last night to take a printout of the vaccination file… I admit, I was a little lazy and kept it for the morning, but for heaven's sake who anticipates such an issue? Time is ticking by… More than worrying about how Anne would react, I guess I have to take charge of the situation. Before I call for help, wouldn't it be better to check it myself?

5 minutes gone and I have reached nowhere. It's time I seriously hunt for help. Internet, of course the Internet is who I will turn to, whom else? God…. Are you here, near, somewhere….? What do I find? iYogi Tech Support. Yes, they have also mentioned a toll free number. Let's see what comes of it… My call is answered by a polite iYogi tech expert. 'Good Morning', he greeted. 'Good Morning? What is good about the morning?' I almost barked. He sensed my state and comforted me that I was not the only one seeking help from this tech support company at this time of the day, there were others too. I felt somewhat relieved and before I realized, I was telling him my PC problem. He seemed to have the solution ready. In no time he remotely accessed my system and begun to work on it.

The expert started reinstalling MS Word 2010 completely on my system through 5 -7 simple steps. In the background I could hear the footsteps of Anne nearing. I was secretly praying that the error be rectified or I would be ridiculed, real bad. Once the reinstallation was over, the iYogi technician scanned my PC with a registry cleaner tool. All the while he kept assuring me that it would all be fine within minutes.

Once the cleanup was done, he asked me to log on Word 2010 and the particular file I was attempting to open. Just 2 seconds gone and I had the vaccination file open in front of me. Quickly I took a printout of the file and before Anne entered the room, the printouts were ready in front of me.

Source : http://goarticles.com/article/Issues-with-Microsoft-Word-2010-Do-not-Panic-help-is-just-seconds-away/3892123